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Terms of Service

Last updated October 21, 2026

These Terms of Service explain the rules for using Plucky AI. Please read them carefully so you understand your rights and responsibilities.

1. Acceptance of Terms

By creating an account, you confirm that you have read and agree to these Terms of Service and our Privacy Policy. You agree by ticking the box when you sign up. If you do not agree, please do not use the platform.

Plucky AI is operated by PluckJobs LLC. These terms apply to every visitor and registered user of the service.

2. The Service

Plucky AI is a career intelligence platform that provides resume guidance, job matching, hiring manager outreach support, and interview preparation for job seekers in every industry.

Plucky AI provides guidance and tools. We do not guarantee employment, interviews, or any specific outcome from using the service.

Plucky AI uses artificial intelligence. Its output, including resumes, job matches, fit scores, posting links, salary figures, and advice, can be incomplete or wrong. Review everything before you rely on it or send it to anyone.

3. Accounts and Eligibility

You must be at least 16 years old to create an account. Plucky AI is not directed to children, and we do not knowingly collect information from anyone under 13.

You are responsible for keeping your account credentials secure and for all activity that happens under your account. You must provide accurate information when you sign up.

4. Credits, Plans, and Billing

Free accounts receive 20 credits to explore Plucky AI. Paid plans use credits as described on the pricing page.

Paid plans are billed through our payment processor, Stripe. The price, the billing period, and whether a plan renews are shown before you pay.

Subscription plans (monthly and annual) renew automatically at the same price at the end of each billing period until you cancel. You can cancel online at any time in Billing; cancellation stops the next renewal, and you keep access until the end of the period you paid for.

One time purchases, such as the Starter pack, do not renew.

Apart from the Pluck Promise below, payments are not refunded for partial billing periods.

5. The Pluck Promise (Money Back Guarantee)

If Plucky AI did not give you a real advantage in your job search, you can ask for your money back within 90 days of a purchase. Email support@pluckyai.com from your account email with the subject "Refund request".

We refund the amount you paid for that purchase to your original payment method, normally within 10 business days of your request. For a subscription, the refund covers the payments made in the 90 days before your request, and we cancel the renewal.

The Pluck Promise covers paid plans only, one refund per purchase.

6. Acceptable Use

You agree not to misuse the service, attempt to disrupt it, reverse engineer it, or use it for any unlawful purpose. You are responsible for the content you submit to Plucky AI.

Do not use Plucky AI to misrepresent your experience, qualifications, or identity to employers. Plucky AI writes from the experience you provide and marks numbers you need to fill in; filling them in truthfully is your responsibility.

7. Your Content

You keep ownership of the content you provide, such as your resume, and of the documents Plucky AI creates for you. You grant us a limited license to store and process your content only to deliver and improve the service for you.

8. Intellectual Property

Plucky AI and its underlying technology, branding, and content are owned by PluckJobs LLC.

9. Copyright Complaints

If you believe content on Plucky AI, such as a shared page, infringes your copyright, send a notice to support@pluckyai.com with: your contact details, the work you believe is infringed, the link to the content, a statement that you believe in good faith the use is not authorized, a statement that your notice is accurate and, under penalty of perjury, that you are the owner or authorized to act for the owner, and your physical or electronic signature. We remove content that infringes and may close the accounts of repeat infringers.

10. Disclaimers and Limitation of Liability

Plucky AI is provided on an as is basis. To the fullest extent permitted by law, PluckJobs LLC is not liable for any indirect or consequential damages arising from your use of the service.

11. Changes to These Terms

We may update these terms from time to time. When we make material changes we will update the date shown above and, where appropriate, notify you within the product or by email.

12. Contact

Questions about these terms can be sent to support@pluckyai.com, or by mail to PluckJobs LLC, 4437 Larado Place, Orlando, Florida 32812, United States.