Privacy Policy

Account information: your name, email address, password (stored only as a secure hash by our authentication provider), and, if you choose to give it, your phone number and profile photo.

Content you submit: resumes, job descriptions, chat messages, interview answers, and the career details you share, so we can deliver the service.

Payment information: payments are handled by Stripe. We never receive or store your full card number; we keep only a record of what you bought and your billing status.

Usage and device data: basic information such as pages visited, the site that referred you, browser type, and error reports, to keep the platform secure and working and to improve it.

We use your information to provide and improve Plucky AI, personalize your coaching, process payments, send you service emails, and keep the platform safe.

We do not sell your personal information, and we do not share it for cross context behavioral advertising.

Plucky AI uses large language models to generate guidance and documents. Content you submit is sent to these systems only to deliver the features you request.

When you ask Plucky AI to find hiring managers, it uses a contact data provider to look up publicly available professional contact details for people at the companies you are targeting.

We share information only with providers that help us run the platform, and only for that purpose: Supabase (database, sign in, and file storage), Vercel (hosting), Stripe (payments), Resend (email delivery), Base44 (the AI agent that powers chat), Anthropic (a backup AI model, when enabled), Apollo (professional contact search), Sentry (error reports), and Google (advertising measurement, only if you accept marketing cookies).

We may also disclose information when the law requires it, to protect the rights and safety of our users or the public, or as part of a merger or sale of the business.

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the platform is used. You can control cookies through your browser settings.

When we run advertising, the cookie banner asks for your permission first. Only if you choose "Accept all" do we load Google's advertising tag, which lets us measure whether an ad led to a signup. Choosing "Essential only" keeps it off. To change your choice, clear this site's data in your browser and choose again.

We send service emails about your account, purchases, and security. Product and marketing emails include an unsubscribe link, and you can turn them off at any time in Settings.

We do not make marketing calls or send marketing text messages to the phone number you give us.

We keep your information while your account is active and as needed to provide the service.

To delete your account, use the request in Settings or email support@pluckyai.com from your account email. We delete your account and its content within 30 days of confirming the request, except records we must keep by law, such as payment and tax records.

Depending on where you live, you may have rights to access, correct, download, or delete your personal information, and to opt out of certain uses. To exercise these rights, contact us at support@pluckyai.com. We will not treat you differently for using them.

Plucky AI is for people 16 and older and is not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact support@pluckyai.com and we will delete it.

We use reasonable technical and organizational measures to protect your information, including encryption in transit. No method of transmission or storage is fully secure, so we cannot guarantee absolute security. If a breach affects your information, we will notify you as the law requires.

We may update this policy from time to time. When we make material changes we will update the date shown above and, where appropriate, notify you by email.

Questions about this policy can be sent to support@pluckyai.com, or by mail to PluckJobs LLC, 4437 Larado Place, Orlando, Florida 32812, United States.